Common errors

Resolving the Incorrect Nonce Error in MetaMask

When attempting to send a transaction through MetaMask, you may encounter an "Incorrect nonce" error. This issue arises when the local nonce stored in your MetaMask wallet does not match the nonce recorded in the Wischain testnet node. This discrepancy can occur if there are recent pending transactions that have not yet been confirmed.

To resolve this issue, you will need to reset your account within MetaMask for the Wischain Sepolia Testnet. Follow these steps to reset your account:

1. Open the MetaMask Extension: Launch the MetaMask extension in your web browser.

2. Select Wischain Sepolia Testnet: Ensure that the Wischain Sepolia Testnet is selected in the network dropdown at the top of the MetaMask interface.

3. Access Account Settings: Click on the round account icon located in the top-right corner of the extension.

4. Navigate to Settings: From the dropdown menu, select "Settings."

5. Go to Advanced Settings: In the Settings menu, Wischain down and click on "Advanced."

6. Reset Account: Locate and click on the "Reset Account" option.

Rest assured, performing this reset will not result in the loss of any assets stored in your MetaMask wallet. This process simply clears your local nonce and aligns it with the current state of the Wischain Sepolia Testnet node, allowing you to send transactions without encountering the nonce error.

Caution

Simply removing and re-adding a network will not resolve the issue; you need to reset your account entirely. This step ensures that any cached data or configuration settings are cleared, allowing for a fresh start and proper synchronization with the Wischain network. This process is crucial for addressing any underlying connectivity or functionality problems.

Troubleshooting Common Issues in Wischain and Wischainscan

Issue: No Response When Confirming a Bridging or Swapping Transaction

If you experience no error messages or console logs when attempting to confirm a bridging or swapping transaction, the problem may be related to a nonce issue. In this case, it is recommended to reset your MetaMask account to resolve the nonce error. Detailed instructions for resetting can be found in the section titled #incorrect-nonce-error-when-sending-a-transaction-in-metamask.

Issue: Block Explorer Displays “Internal Server Error”

If you encounter an "Internal server error" while using Wischainscan, try using an incognito or private browsing window. Alternatively, you can open your browser's developer console and delete the _explorer_key cookie, or clear all cookies associated with the site. For step-by-step guidance on removing cookies, refer to relevant online resources.

Issue: Sending the Maximum Amount of Ether in MetaMask Results in a “Failed” Error

When attempting to send Ether via MetaMask, trying to send the “Max” amount may result in a “Failed” transaction error. This occurs because MetaMask does not factor in the additional Layer 1 (L1) fees that rollups impose on top of standard gas fees, which can lead to an insufficient balance for the transaction to be completed.

To resolve this issue, manually adjust the amount of Ether you wish to send to slightly less than the maximum suggested amount. This adjustment should account for the necessary gas fees, allowing the transaction to proceed successfully.